I transform chaotic L&D operations into scalable systems using AI-enhanced solutions.

Led agile transformation for an L&D team at Optum, reducing out-of-scope work by 86%. Now building AI-powered learning solutions for Houston’s energy, healthcare, and tech sectors.

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Proven Results

The Optum Transformation

How I reduced out-of-scope work by 86% through agile transformation for one L&D team at Optum

The Problem

One instructional design team at Optum was drowning in ad-hoc requests, unclear intake processes, and constant context-switching. Designers were stressed and burning out. Stakeholders were frustrated by slow turnaround times and inconsistent quality. The team had the talent but lacked the operational framework to scale.

The Solution

I designed, trained, and led a complete agile transformation for the team — implementing Scrum ceremonies, redesigning the intake system from scratch, creating transparent capacity planning tools, and coaching team members on sustainable workflows. This wasn’t just process documentation; it was hands-on change management with real buy-in.

The Impact

Within months, out-of-scope requests dropped by 86%. 77% of the team reported a reduction in work-related stress. Delivery timelines became predictable. The team transformed from reactive firefighting to proactive, scalable operations. Leadership got visibility. Designers got breathing room. Stakeholders got better results.

86%

Reduction in out-of-scope work

77%

Of the team reported reduced work-related stress

99%

Daily standup response rate

The Future of L&D

AI-Enhanced Learning Solutions

Most L&D consultants are still building courses in Storyline and Rise. I build AI-powered learning systems that adapt, engage, and scale. Here’s the difference:

❌ Traditional Approach (2024)

→ Linear navigation — click “Next” 47 times
→ Same content for every learner
→ Quiz at the end as gatekeeper
→ No way to ask questions or go deeper
→ 30-minute mandatory slog

✓ AI-Enhanced Approach (2026)

→ Conversational AI coach guides the experience
→ Personalized scenarios based on responses
→ Learning assessed through dialogue, not multiple choice
→ Ask any question, get instant expert answers
→ Engaging, memorable, effective

🦺 Live Example: Dropped Objects Safety Training

I built this AI-powered safety coach for the oil & gas industry. Same learning objectives as a traditional eLearning course — completely different experience. Try it yourself.

Launch Interactive Demo →

✅ Live Example: ReviewSync — L&D Review & Approval Platform

I built this to solve a universal L&D pain point: the chaotic back-and-forth between Instructional Designers and Subject Matter Experts across disconnected tools. ReviewSync centralizes review rounds, approval status, deadline tracking, and bottleneck visibility — with separate purpose-built views for IDs and SMEs.

Launch ReviewSync Demo →

What I Build

Solutions That Scale

I work with growing companies that need to scale their L&D operations without adding headcount or sacrificing quality. Whether you’re struggling with chaotic intake, low training engagement, or outdated tools — here’s what I build:

🔧

L&D Operations Transformation

Agile coaching, intake redesign, workflow optimization. Turn chaotic L&D teams into high-performing machines with predictable delivery and sustainable pace.

🤖

AI-Powered Learning Systems

Custom conversational coaches, adaptive learning paths, personalized training experiences that replace cookie-cutter LMS courses. Built from scratch, not templates.

📊

L&D Operations Tools

Intake systems, capacity planning dashboards, project tracking infrastructure — the operational backbone that makes L&D scalable and measurable.

Why I’m Different

The Rare Combination

Most L&D consultants fall into two camps: traditional instructional designers who know learning theory but are stuck using outdated tools like Storyline and Rise, or developers and AI enthusiasts who can build cool tech but don’t understand instructional design, compliance requirements, or how L&D actually operates in organizations.

I’m the rare combination: L&D operations expertise + proven results + AI development capability.

As a Certified Scrum Master, I transformed how one instructional design team at Optum operated — reducing chaos, improving morale, and delivering measurable business impact. Now I’m applying that same operational thinking to build AI-powered learning solutions that didn’t exist two years ago.

I don’t just recommend tools. I build them. I don’t just design processes. I lead teams through them. And I don’t wait for the market to catch up — I’m building the future of L&D right now.

Certified Scrum Master Agile Transformation Leader AI Developer Houston-Based Energy · Healthcare · Tech

Let’s Talk

Ready to Transform Your L&D?

Whether you’re struggling with chaotic intake processes, looking to build AI-enhanced training, or just want to explore what’s possible — let’s have a conversation.

💼 Connect on LinkedIn

Based in Houston · Serving companies nationwide